Below are the steps for onboarding if you have a custom website -

1. Visit

2. Sign up using an email ID

3. Provide Facebook access -

      a. Connect your Facebook account

      b. Select your Facebook page > Connect

      c. Select Facebook Ad Account > Connect 

      d. Select Facebook Catalog > Create Catalog

      e. Choose Facebook Pixel > Connect

4. Accept Terms and Conditions

Once you successfully complete the above process, you will be able to see 'Facebook Access - Granted' (Refer screenshot below)

This leads us to the next page - Store Access. 

1. Choose your Store platform  > Custom Built 

2. Click on Save

Once this completed, you will be able to see 'Store Access - Granted'. 

What is the format for providing Custom Feed CSV?

Below is the list of mandatory columns/ categories that need to be included when sharing the catalog. Please provide a URL for your Catalog. Also, ensure that it is a recurring feed URL or CSV which will help us fetch the data at regular intervals without any interruptions and data mismatch. (Sample format attached below)

The format should be as follows:

  1. id (mandatory)
  2. title (mandatory)
  3. description (mandatory)
  4. availability (mandatory)
  5. condition (mandatory)
  6. price (mandatory)
  7. link (mandatory)
  8. image_link (mandatory)
  9. brand (mandatory)
  10. additional_image_link
  11. age_group
  12. color
  13. gender
  14. item_group_id
  15. google_product_category
  16. material 
  17. pattern
  18. product_type
  19. sale_price (mandatory) 
  20. sale_price_effective
  21. shipping
  22. shipping_weight
  23. size
  24. custom_label_0
  25. custom_label_1
  26. custom_label_2
  27. custom_label_3
  28. custom_label_4

How to create a Custom API?

1. You can implement the Rest (Representational State Transfer) API with required coding.
2. It is recommended to use the s3 bucket (amazon web services) for public cloud storage. Ensure the CSV is updated on a regular basis on the s3 bucket.
3. In the testing phase use platforms like Dropbox, Google drive by regularly updating the CSV file.

** Here is the sample format of Custom CSV for your reference -